Customer Policy

  • Service prices for The Weave Express DO NOT include the cost of hair.
  • The Weave Express is not responsible for sensitive scalp, tenderness, abrasions or sores due to braids or the weaving process. There will be no refunds on services or Weave Wonderful Hair.
  • Issues must be addressed at the time of service. Prices are subject to change.
  • We take walk-ins only, no appointments are accepted. We take our last walk-in an hour before close, but we reserve the right to take our last walk-in earlier on occasions when our supply cannot meet demand. We suggest you come in early.
  • If you sign-in and leave the salon, your spot can not be held if your name is called before you return.
  • You must pay for services received before leaving. Clients leaving with braided hair must pay $25.
  • We work with an express weaving technique (double-tracking) for some of our services. Please confirm the weaving technique of your style of choice upon selection.
  • If you are not purchasing hair from the Weave Express, you must bring two packs of hair. There is an extra charge for using more than two packs of hair, for single-tracking, splitting tracks, using mixed color tracks, or reusing hair.
  • To receive the $50 sew-in price, you must arrive with your hair clean and blow-dried.
  • The Weave Express is not responsible for lost or stolen items or items left in the salon.
  • Only one promotional offer can be used at each visit.
  • Children and men are not allowed unless they are being serviced. No pets allowed.
  • Payments will be collected starting two hours before close. Clients who arrive two hours before & up to closing must pay in advance. No personal checks will be accepted. In the event that your credit card is declined, we require that your Driver’s license be copied or held, while you go to retrieve an alternate form of payment. Clients receiving third-party payments must pay in advance.
  • Due to heavy client volume, we ask that our waiting area be reserved for those waiting for service.
  • We are not responsible for any hair purchased, in or outside our salon. Your must maintain your hair in order to get the longest wear out of it.
  • We are not responsible for hair loss or hair breakage from weaves removed outside of the Weave Express. We recommend that you utilize our professional staff for this service.
  • Customers who are not willing to sign and accept our salon policy will not be serviced.
  • Children under 16 must have a parent present, and must sign a waiver (if applicable).